Space-Flight Centre? Anything's possible. Either way, you can rest assured that whatever the future brings, we’ll be here to take you there.
"Rise of the boutique brands to complement customer's desires for authentic in-destination experiences. There will also be an increase in demand for tranquil, nature-based getaways." - Skroo
"Ocean, river and expeditions will grow dramatically in popularity." - Skroo
"This will all be about immersive cultural experiences with small groups." - Skroo
"Sydney to London in less than 6 hours. Planes will be powered by liquid Hydrogen processed by renewables." - Skroo
The future is bright, we’re turning 40, travel is back and we are flooded with new and returning customers ready to turn their travel dreams into a reality again.
As part of our commitment to living and operating in a more sustainable world, we officially introduce a Flight Centre Global Sustainability Leader role.
International borders shut, airlines ground their fleets, FLT temporarily suspends trading on the ASX and Flight Centre stands down over 15,000 employees. In Australia alone we issued $1billion in customer refunds.
2020 will forever be remembered as “that year”. After facing government-mandated closures of the travel industry, we had to make some of the hardest decisions in our company’s history.
Wuhan Municipal Health Commission, China, reported a cluster of cases of pneumonia in Wuhan. A novel coronavirus was eventually identified.
Buffalo Tours Asia and Olympus Tours merge to create Discova.
We also announce our 100% acquisition of Ignite Travel Group.
Open new FCTG global headquarters at Southpoint South Brisbane, Australia.
Marks 20 years of Flight Centre South Africa and Canada.
All 10 countries are profitable for the fourth consecutive year.
Flight Centre Australia turns 30 and Flight Centre New Zealand turns 25.
Liberty Travel opens a flagship store on Madison Avenue, NYC with all of our FC USA brands under the same roof.
For the first time, all countries we operate in are profitable.
We acquire gapyear.com and Air Services Singapore which becomes FCM Singapore. At the same time, we introduce the Flight Centre Business School to develop the next generation of business leaders.
We officially become the Flight Centre Travel group, reflecting the company’s transformation from its traditional roots as a travel agent to a world-class retailer of leisure and corporate travel products and continue to grow our family of brands, and enter new markets.
We launch Flight Centre Travel Money, now known as Travel Money, a foreign exchange business. By 2016 it becomes our second-largest retail brand in FCTG Australia.
We acquire 51% of Friends Globe Travel in India to start our India Operations under FCM India. We fully acquire this company in 2010.
We acquire 50% of China Comfort Travel and operate it as FCM China, signalling the start of our operations in China. This year also marks the official launch of the FCM Travel Solutions brand – an amalgamation of various corporate brands and businesses acquired over the last few years into a single global brand.
As the travel industry reels with the impacts of the Iraq War and SARS outbreaks, we make a gutsy move with the acquisition of Britannic Travel in the UK, providing our UK corporate operations immediate scale, a strong network of branches and a high-end client base.
We acquire Cruiseabout and Turramurra Travel, Quickbeds, and Internet Travel Group (now known as FCM). In an effort to enter the Hong Kong corporate travel market, we acquire American International Travel Ltd and bring it into our FCM brand. It works, and we officially start operations in Hong Kong later this year.
9/11 significantly impacts customer confidence. Flight Centre Limited's monthly profit drops from AU$8 million in August to AU$3.7 million in September.
We all know how the 2000s began. The world and travel changed forever with events like 9/11, the collapse of Ansett, the GFC and the Iraq War.
Many other travel businesses contract during these tough times, our strategy on the other hand was to keep expanding, acquire more businesses and enter new markets.
We close out this decade by acquiring Sydney Business Travel (now FCM) and Stage and Screen, and start operations in the USA.
Corporate Traveller launches in the UK with a computer and a cardboard box for a desk.
Profit surpasses $10M and Flight Centre goes public on the ASX. Flighties purchase over 25% of shares available and set an Australian record for take-up by in-house people. The share price opened at AU95cents, and closed at AU$1.23.
Flight Centre opens shop in Vancouver, Canada. Phones were ringing off the hook with customers eager to book travel.
Flight Centre Corporate starts in Melbourne running as a brand until 1996, when it was rebranded into the Corporate Traveller brand we know today.
In this same year we also enter a joint venture to acquire Infinity, our wholesale business.
The Gulf War. With the demand for international airfares on the decline, Flight Centre begins selling domestic flights. According to Skroo “the Gulf War showed us that certain shops and consultants were war and recession-proof."
The 90s were all about Friends, Seinfeld, Guns n Roses and Flight Centre floating on the Australian Securities Exchange. We open in South Africa, Canada, the USA, and re-launch in the UK. We also welcome a number of new brands into the family.
We say chur bro to our cousins across the ditch, and Flight Centre starts operations in New Zealand. It’s also the first year we host Global Gathering, an infamous Flight Centre awards event to celebrate our amazing people. It quickly becomes an annual tradition, globally.
Frankie says Relax don’t do it... but we did it anyway and Flight Centre opens in London (making £60,000 profit with six consultants in the first 12 months!)
Welcome to the 80s. Airlines have been deregulated and Skroo reckons Australia, the UK and NZ are ripe for the picking, which makes sense for a bloke who grew up on an apple farm. Flight Centre is born.
By the end of the 70s, Top Deck was operating 26 buses and the crew are partying their way around Europe, pretending it’s a proper job.
Skroo (Graham Turner – our founder) and friend (Geoff “Spy” Lomas) buy a double decker bus and take off on their first tour around Spain, Portugal and Morocco.
You’re about to take off on a 40-year flight through adventure, fun, success, stuff-ups, tragedy and triumphs. But, most of it all, it’s about surviving the storm, coming through stronger and enjoying the trip.
Today, we are one of the world’s largest travel retailers employing 12,000 people globally across a retail network of over 500 customer service centres, 23 businesses, and a corporate travel network spanning more than 100 countries.